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Customer Service

Our goal is to provide you with the highest possible customer service. Customer service is available Monday - Friday, 9:00am-4pm PST.  

The Press Democrat Store Support Call: (707) 327-2141

For support related to The Press Democrat newspaper or online edition, please call (707) 575-7500.

Additionally, you can get most of your questions answered in our help section below, otherwise feel free to contact us!  We look forward to assisting you.

Customer Service and our warehouse are closed on the following days: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve and Christmas Day.

 

Returns and Refunds

Any item you are not satisfied with may be returned for a replacement or refund up to 15 days from the date of receipt except for any item that is personalized including all canvas wrap, wood plaque and fine art print products unless it is damaged or we make a mistake.

All page reprint orders – including all canvas wrap, wood plaque and fine art print products –are customized projects and are NOT eligible for return or refund.