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Shipping Details


FREE GROUND SHIPPING ON ALL ORDERS


Christmas Shipping Cut-off for Press Democrat Store

General Store

For Christmas Delivery
Ground: Orders must be in on 12/12 by 5pm PST
Express: Orders must be in on 12/14 by 5pm PST

Christmas Shipping Cut-off for Reprints Store

Reprints Store

For Christmas Delivery
Economy: Orders must be in on 12/10 by 5pm PST
Express: Orders must be in on 12/14 by 5pm PST


All in stock items are processed (including personalization if applicable) in accordance with the processing time frame listed on the product detail page and then are shipped via the method desired.

Our warehouses will NOT be shipping on the following days: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve and Christmas Day.

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DELIVERY TIME FRAME FOR ORDERS. All in stock items are processed (including personalization if applicable) in accordance with the processing time frame listed on the product detail page and then are shipped via the method desired. Due to factors such as unexpectedly high demand for a product or manufacturer delays, some items may take longer to process. If a situation like this arises we will notify you promptly via email. 

SHIP FROM. Items may be shipped from multiple fulfillment centers and may arrive separately. You will not incur additional shipping charges under these circumstances. When necessary, we reserve the right to adjust shipping methods as long as your order is still processed and delivered on time. As items in your order ship, we will notify you via e-mail or you may click on the TRACK ORDER option in your order email confirmation.

SHIP TO. Orders can ONLY be delivered to physical U.S. and Canadian zip/postal codes. Sorry, no P.O. Boxes or APO addresses will be accepted. Alaska and Hawaii must choose 2nd day or Next day shipping methods (if these methods are not selected we reserve the right to automatically upgrade you and charge your credit card on file for the difference.

FREE SHIPPING OFFERS. From time to time, we will either offer FREE shipping on specific products or on your order total. These promotion rates apply at the time of purchase only. If a specific item is part of a FREE shipping offer, it will be displayed on the detail page and the item total will be excluded from the shipping calculation. Due to the weight, large corporate orders are excluded from the free shipping offer. If you place an order that qualifies for free shipping, then cancel part of the order prior to the order shipping and your order total falls below the qualifying total, you will be charged the next/appropriate shipping rate.

INSUFFICIENT ADDRESSES. If you make a mistake when entering your address during checkout or provide insufficient delivery information we will charge you an additional delivery fee or correction fee of $20.00 for orders, which will be charged to your credit card on file.

PACKAGE REFUSAL. If you refuse a package at the time of delivery and want that package re-shipped we will charge you $20.00 to re-ship the package. This amount will be charged to your credit card on file.

OVERSHIP. Because some products we sell are large, bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have an over ship charge in addition to regular shipping/handling charges. This amount will be added to your overall shipping costs and displayed on the order review page prior to completing your order.